Privacy Policy for Rhythm Rovers
At Rhythm Rovers, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, purchase our products, or engage with our services.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Identification Information: Name, email address, postal address, phone number, and payment information when you make a purchase, register for lessons, or sign up for services like grooming.
- Transactional Data: Details about products and services you have purchased from us, including pet food, accessories, musical instruments, grooming sessions, and music lessons.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
- Usage Data: Information about how you use our site, products, and services, such as pages viewed, services searched for, and interaction patterns.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Manage Services: Fulfilling orders for products, scheduling pet grooming, organizing music lessons, and facilitating pet adoption drives.
- Customer Support: Responding to your inquiries, providing assistance, and resolving issues.
- Personalization: Tailoring your experience on our site, suggesting products, services, or music lessons that may interest you.
- Marketing and Promotions: Sending you updates, newsletters, and promotional offers about our products and services, where you have consented to receive them.
- Improvements: Analyzing usage data to improve our site, products, and services, including instrument repair and maintenance offerings.
- Security and Fraud Prevention: Protecting our legitimate business interests and legal rights, and to detect and prevent fraud and other illegal activities.
- Compliance: Complying with applicable laws and regulations.
3. Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, website hosting, data analysis, email delivery, and marketing assistance. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: To comply with legal obligations, enforce our policies, respond to lawful requests, or protect our rights, property, or safety, and the rights, property, or safety of our users or others.
4. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. We also encourage you to take reasonable steps to protect your personal information.
5. Your Data Protection Rights
Depending on your location and applicable law, you may have certain rights regarding your personal data, including:
- Access: The right to request copies of your personal data.
- Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: The right to request that we erase your personal data, under certain conditions.
- Restriction of Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
- Object to Processing: The right to object to our processing of your personal data, under certain conditions.
- Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
6. Third-Party Websites
Our site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Rhythm Rovers
112 Lavender Street,
Unit 02-08, Aperia Mall,
Singapore, Singapore, 338729
Singapore